Terms and Conditions

Welcome to Noemie The Brand! These terms and conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website or placing an order, you accept and agree to be bound by these terms. If you do not agree to these terms, please do not use our website.

1. General Information

  • Company Details: Noemie The Brand, registered at Prishtina, Kosovo, operates this website. For inquiries, contact us at info@noemiebrand.com or +383 xxx xxx.

  • Eligibility: To place an order, you must be at least 18 years old or if younger have permission from a parent or guardian.

2. Products

  • Description: We strive to ensure that product descriptions, images, and prices on our website are accurate. However, minor variations in color or design may occur due to screen settings or production processes.

  • Availability: All products are subject to availability. If a product is out of stock after your purchase, we will inform you promptly and provide a refund or alternative solution.

3. Orders and Payments

  • Order Process: Orders are placed through our website by selecting products, adding them to your cart, and completing the checkout process.

  • Payment Methods: Enjoy secure payments with Paysera! We accept Mastercard, Maestro, and bank transfer for a smooth and safe transaction experience.

  • Order Confirmation: You will receive a confirmation email upon successful order placement. This email does not constitute acceptance of your order. We reserve the right to cancel any order due to unforeseen circumstances or errors.

4. Shipping and Delivery

  • Shipping Areas: We deliver Worldwide and try to uphold the highest standards. 

  • Delivery Times: Estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances.

  • Shipping Fees: Shipping costs are calculated at checkout and vary based on your location and order size.

  • Customs and Duties: International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

5. Returns and Refunds

  • Eligibility for Returns: Products must be returned within 30 days of receipt, unused, and in original packaging. Custom-made products are non-refundable unless defective.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Process: To initiate a return, contact us at info@noemiebrand.com with your order details. Once approved, we will provide instructions.

  • Refunds: Approved refunds will be processed within 7 working days after receiving the returned item. Refunds are issued to the original payment method.

6. Intellectual Property

All content on this website, including images, logos, and text, is the property of Noemie The Brand and is protected by copyright laws. Unauthorized use is prohibited.

7. Limitation of Liability

Noemie The Brand is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be posted on this page with an updated revision date.

9. Governing Law

These terms and conditions are governed by the laws of Republic Of Kosovo

By using our website and placing an order, you confirm that you have read, understood, and agreed to these terms and conditions.

For questions or concerns, please contact us at info@noemiebrand.com