Eligibility for Returns: Products must be returned within 30 days of receipt, unused, and in original packaging. Custom-made products are non-refundable unless defective. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Process: To initiate a return, contact us at info@noemiebrand.com with your order details. Once approved, we will provide instructions.

Refunds: Approved refunds will be processed within 7 working days after receiving the returned item. Refunds are issued to the original payment method.